Shipping & Cancellation

At Alvid Pet, we strive to provide fast, safe, and reliable delivery of your pet’s healthcare essentials. This policy outlines our shipping timelines, charges, and cancellation rules.

📍 Delivery Locations

We currently deliver across India through trusted courier partners.
If you are in a remote or non-serviceable area, we will notify you before dispatch.

⏱️ Order Processing Time

  • Orders are typically processed within 1–2 business days after payment confirmation.

  • Orders placed on Sundays or public holidays will be processed the next business day.

📦 Estimated Delivery Time

  • Metro cities: 2–4 business days

  • Other areas: 4–7 business days
    (Delays may occur due to unforeseen issues like weather, courier delays, or holidays.)

💵 Shipping Charges

  • Free shipping on all prepaid orders above ₹499

  • Orders below ₹499 may incur a standard shipping fee (displayed at checkout)

🔁 Order Tracking

Once your order is dispatched, you will receive a tracking link via SMS/email to monitor delivery status.

❌ Cancellation Policy

🕒 Order Cancellation Before Dispatch

You may cancel your order within 12 hours of placing it or before dispatch (whichever is earlier) by contacting us:

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