Privacy Policy

Welcome to Alvid Pet (www.alvidpet.com). We are committed to protecting the privacy and security of our customers and visitors. This Privacy Policy outlines how your information is collected, used, stored, and protected.By accessing or using our website, you agree to the terms of this policy.

1. Information We Collect

We collect various types of information in order to serve you better:

a. Personal Information

Provided directly by you when:

  • Placing an order

  • Creating an account

  • Contacting customer service

  • Subscribing to newsletters or offers

Examples include:

  • Full name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment method (processed securely)

b. Non-Personal / Technical Data

Collected automatically through cookies, log files, and analytics tools:

  • IP address

  • Browser type

  • Device information

  • Time spent on pages, clickstream data

  • Referring/exit URLs

2. How We Use Your Information

We use your information to:

  • Process, fulfill, and track orders

  • Provide customer support

  • Improve our website and services

  • Send updates, offers, and promotional content (only with your consent)

  • Detect and prevent fraudulent or unauthorized activity

3. Sharing & Disclosure of Information

We do not sell or rent your personal information. We may share your data with:

  • Payment processors (e.g., Razorpay, PayPal)

  • Logistics partners (for shipping orders)

  • Marketing and analytics providers (e.g., Google Analytics)

  • Government or legal authorities (only if legally required)

4. Cookies & Tracking Technologies

We use cookies to:

  • Remember your preferences

  • Enhance website performance

  • Track user behavior (anonymously)

  • Enable targeted advertisements (if opted-in)

You can manage or disable cookies in your browser settings at any time.

5. Data Retention

We implement a range of measures to protect your data:

  • Secure servers (HTTPS)

  • Payment encryption through certified gateways

  • Limited internal access to personal data

While we follow best practices, no transmission over the internet is completely secure, so we cannot guarantee absolute protection.

7. Your Rights

Depending on your location, you have the right to:

  • Access the data we store about you

  • Request corrections or updates

  • Request deletion of your account or data

  • Withdraw consent for marketing

  • File a complaint with a data protection authority

You can make requests by contacting: info@alvidpet.com

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from minors. If we discover that we have unintentionally collected data from a child, we will delete it promptly.

9. Third-Party Websites

Alvid Pet may link to external sites. We are not responsible for the privacy practices or content of those sites. Please read their privacy policies individually.

10. Changes to This Privacy Policy

We may update this policy periodically. Any changes will be posted on this page with an updated effective date. Continued use of the website implies your acceptance of the revised policy.

11. Contact Us

Alvid Pets
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